• Proven experience as front desk representative or another clerical position
• Familiarity with office machines (e.g. fax, printer etc.)
• Strong working knowledge of office procedures and basic accounting principles
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Presentable
• Problem-solving skills
• Customer service orientation
• Great organizational and multitasking abilities

Job Description

• Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
• Greet the visitors at the office, register their names and contact details.
• Maintenance of important documents, files, records and spreadsheets in an organized manner.
• Provide assistance to the heads in the administration department.
• Responsible for keeping all the stationary items, in the organization, up to date and order for fresh stock.
• Supervise the housekeeping department and ensure that all the items are there in the stock.
• Attending to a visitor or customer present physically at office and maintaining a positive atmosphere.
• Sometimes be responsible for providing information about the services and products of the organization.
• Adhere to all the safety procedures and keep the management informed about any kind of unsafe situation.
• Responsible for attending meetings and trainings as per requirement, ensure the conference room is ready, arrange refreshments and also note down minutes of the meetings.
• Responsible for conferring and coordinating with other departments.
• Oversee sorting and distribution of incoming mail and prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopier, printers etc.
• Bookkeeping and issue invoices/cheques
• privy to personal or sensitive information
• Need to be trustworthy and respect confidentiality